Shipping policy
Shipping Policy
Hadi & Hadia Kids Collection
At Hadi & Hadia Kids Collection, we aim to deliver your orders quickly, safely, and reliably across Pakistan.
Delivery Coverage
We currently deliver across all major cities and areas of Pakistan through trusted courier partners.
Delivery Time
Estimated delivery times:
- Major Cities: 2–4 working days
- Other Areas: 3–6 working days
Delivery times may vary during:
- Public holidays
- Weather conditions
- Courier delays
- High order volume periods
Shipping Charges
- Standard delivery charges may apply depending on location and order value.
- Free delivery offers may be available during promotions or on minimum order amounts.
Order Processing
- Orders are usually processed within 24 hours after confirmation.
- Customers may receive order confirmation through WhatsApp, SMS, phone call, or email.
Cash on Delivery (COD)
We currently offer:
✅ Cash on Delivery (COD) across Pakistan.
Customers are requested to provide accurate:
- Name
- Phone number
- Shipping address
to avoid delivery delays or cancellations.
Order Tracking
Once your order is dispatched, tracking details may be shared through SMS, WhatsApp, or courier service updates where applicable.
Failed Deliveries
Orders may be cancelled if:
- Customer phone number is unreachable
- Address is incomplete or incorrect
- Parcel is repeatedly refused at delivery
Repeated fake or rejected orders may result in future order restrictions.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item:
- Contact us within 48 hours of receiving your parcel.
- Share order details and product images for quick support.
📧 Email: info@hadiandhadia.com
Delivery Responsibility
Hadi & Hadia Kids Collection is not responsible for delays caused by courier companies, natural events, strikes, or unforeseen circumstances after dispatch.
Contact Information
📧 Email: info@hadiandhadia.com
📍 Pakistan
